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Frequently Asked Questions

Continuing Education & Workforce Development
 

Profile Account
Do I have to set up an account to register?
How do I set up an account?
How do I update my profile or change my address?
Can I set up a household account?
What if I forget my username or password?

Registration

How does this website work?
How do I register for a class?
When will I receive a confirmation after registering for a class?
When does registration open?
To enroll, may I register online and then pay in person at FCC?
What are accepted forms of payment at FCC?

Attending Class 
What happens if I need to drop out of my class?
What is the College refund policy?
How do I access online courses?
What are the technical requirements for online courses?
Where do I go to attend class?
Is there a maximum or minimum number of students per class?
How do I find out if the College is closed outside of normal operating hours?
What happens if my class starts during a College delay?


General Information
What are the differences between Continuing Education and Credit courses?
How do I submit a request to receive a schedule by mail?
What is your privacy policy?



How does this website work?
This website is designed especially for continuing education workforce development students. It provides you with convenient 24/7 access to browse classes, register for upcoming courses, confirm class information and receive timely course updates.

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Do I have to set up an account to register?
Yes, new students are required to create a student profile account. This online account organizes all your information for you - from course updates and payment history to upcoming class schedules and so much more. In order to accurately maintain your student information, please create and use only one profile, please do not create a new profile. If you need assistance with your account, please contact us at (301) 846-2400 or email CEInfo@Frederick.edu and we’ll be happy to assist you.

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How do I set up an account?
Visit our create a student profile page. Enter a username and password along with contact information (to receive registration confirmations and course updates) and then complete the form to set up your account. For guardians registering younger students, we ask that individual accounts be established for each child.

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How do I update my profile or change my address?
To update an existing account information (address, phone or email), please contact us at (301) 624-2888 or email CERequest@Frederick.edu and we’ll be happy to assist you.

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Can I set up a household account?
Household accounts are not available at this time. Please visit our create a student profile page to set up individual student accounts.

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What if I forget my username or password?
If you forgot your password, visit the Sign In page and click “Forgot your password” to request a password reset. The reset link will be emailed to the address on file for your account. If you forgot your username, please contact us at (301) 624-2888
  or email CEInfo@Frederick.edu for assistance.
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How do I register for a class?

1. Begin by signing in or setting up a new student account.  
2. Browse courses, click on a subcategory and then on a class title for details.
3. To register, click the grey "Add to
Cart" option is just under the title.
4. Continue to add classes to your cart or click the grey "View Cart" button on the right to proceed to the Shopping Cart page.
5. Be sure to agree to the Refund Policy and click the grey "Checkout" box (at the bottom of the page) to submit payment and complete your registration.

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When will I receive a confirmation after registering for a class?
When registering online, an email confirmation will be sent to your email in-box as soon as you have completed your enrollment transaction. (Check your spam folder if it doesn’t appear within a few minutes.) When registering in person (in
the CEWD Registration Office), confirmation is provided upon receipt of payment in full.
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When does registration open?
Online registration is always open! Visit us often as new classes and courses are continually added to our offerings - browse classes to see what's available. Printed schedules are distributed via US Mail and are available on campus and in the CEWD Registration Office. To receive a current copy of our schedule via US Mail, please complete our online request form.
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To enroll, may I register online and then pay in person at FCC?
To enroll in an FCC Continuing Education or Workforce Development class, registration and payment in full must be provided together in one transaction. To register online, begin by browsing and selecting classes. To register in person, complete a Registration Form and visit us on campus during business hours in the CEWD Registration Office in the FCC Student Center (H105)
.
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What are the accepted forms of payment at FCC?
FCC accepts Visa, MasterCard, Discover, American Express and debit card payments online at our online registration system. To pay by cash, check or money order, complete a Registration Form and visit us on campus in the CEWD Registration Office in the Student Center (H105). 

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What happens if need to drop out of my class?
Students may officially withdraw from a class by completing the drop section of a Drop/Transfer Form and submitting the form (or a signed written request) via email to CERequest@frederick.edu or provided to staff on campus in the CEWD Registration Office (Student Center-H105).

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What is the College refund policy?

If a course is canceled by the College, 100% of applicable tuition and fees will be refunded to students or students may choose to have their funds transferred to an alternate class. Applicable refunds (see below for eligibility requirements) for tuition and fess paid by credit and debit card are refunded directly to the credit or debit card account on file. If payment was made via cash, check or a money order, a check will be mailed to the student's address on file within 10 to 14 business days from the class drop date.

Continuing Education Courses - Two or More Business Days Prior to Start of Class
• Students may receive a refund, or choose to transfer funds to be applied toward an alternative class, by completing the drop section of a Drop/Transfer Form
(or via a signed written request). The form or request must be submitted (via email to CERequest@frederick.edu or provided to staff on campus in the CEWD Registration Office in the Student Center-H105) two or more business days prior to the start of the class.
• Exceptions include Kids and Teens on Campus classes which require notice by the Monday prior to the class start date as well as those courses with specific refund periods as stated in individual class descriptions.

Continuing Education Courses - Less than Two Business Days Prior to the Start of Class
• Requests for refunds or payment transfers must be sent in writing to the Associate President of Continuing Education & Workforce Development, and accompanied by documentation supporting the student’s request including notices originating from medical providers, employers, child care providers, or otherwise to validate extenuating circumstances.
• The College reserves the right to approve or disapprove full or partial refund requests submitted less than two or more business days before the start of a class. Students will be withdrawn from classes for which such a request is approved.
 
Academic Co-Listed Courses
• Classes co-listed within academic credit programs are subject to academic refund policies and procedures as noted in academic schedules.

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How do I access online classes?
Upon completion of the class registration process via this website, two emails will be sent to you immediately to confirm registration and receipt of payment.  An additional communication will arrive to you (up to 48 hours prior to your class) containing information on how to access the online classroom.

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What are the technical requirements for online courses?
Technical requirements for online courses include Internet access on a Microsoft windows-based PC, email and Adobe PDF plug-in as well as use of browsers including Mozilla Firefox, Microsoft Internet Explorer (9.0 or above), Google Chrome and Safari. Additional requirements may include audio software in addition to computer speakers or headphones to listen to audio. Please refer to individual online course descriptions for specific technical requirements.

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Where do I go to attend class?
Continuing Education & Workforce Development classes, courses and training sessions are primarily held at the main campus and The Monroe Center. Please see course descriptions for individual class locations.


Frederick Community College
7932 Opossumtown Pike • Frederick, MD 21702 • (301) 846-2400

Directions & Maps

The Monroe Center
200 Monroe Avenue • Frederick, MD 21701 • (240) 629-7903
Directions & Maps

Is there a maximum or minimum number of students per class?
Yes. Each class has a maximum and minimum enrollment number. When maximum enrollment is reached, a course is no longer open to additional students. (Popular courses reach maximum enrollment early so register today to reserve your seat!) If a course does not reach minimum enrollment, the course may be cancelled (the decision to cancel is typically made three business days prior to the course start date.)

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How do I find out if the College is closed outside of normal operating hours?

FCC encourages everyone to sign up for our free FCC Alert (www.frederick.edu/fccalert)
service to receive the most accurate announcements of College closings or delays. Announcements of College closings and delays are also be communicated via:
• Comcast Cable – FCC TV Channel 23
FCC website – www.frederick.edu
School’s Out – schoolsout.com
Radio - WFMD (AM 930), WFRE (FM 99), WAFY (FM 103.1), WARX (FM 106.9), WTOP (FM 103.5), and DC101 (FM 101.1)
Television - NEWS4 (Ch. 4), WTTG FOX-5 (Ch. 5), ABC (Ch. 7), News Channel 8, WUSA-TV (Ch. 9), WBAL (Ch. 11), WJZ-TV (Ch. 13), and WHAG-TV (Ch. 25)
Social Media - Twitter (twitter.com/frederickcc) and Facebook (https://facebook.com/frederickcommunitycollege)

Download the FCC Inclement Weather, College Closing and Procedures PDF document to learn more.

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What happens if my class starts during a College delay?
All classes scheduled to begin during a delay are automatically cancelled and rescheduled for a future date. For example, if FCC has an 11 AM delayed opening, all classes set to begin prior to 11 AM are automatically cancelled and rescheduled. Each class participant will be notified by the College with new scheduling information as soon as it becomes available. Download the FCC Inclement Weather, College Closing and Procedures PDF document to learn more.

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What are the differences between Continuing Education and Academic Credit courses?

 
Continuing Education and Workforce Development (CEWD) programs do not award traditional academic credits. CEWD programs are designed for professional development, targeted job training and rewarding personal enrichment students. An ongoing selection of Continuing Education classes offers valuable educational and workforce training opportunities in a variety of learning environment outside the traditional academic semester schedule. Continuing Education courses include affordable, flexible and rewarding experiences throughout the year.

Academic Credit courses are often taken by students pursuing a degree, a career/technical certificate or transfer opportunities to another college or university. Visit frederick.edu for complete information regarding degree and certificate programs at FCC. 

How do I submit a request to receive a schedule by mail?
Please complete our online request form to receive a copy of the current schedule via US Mail.

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What is your privacy policy?
Our Continuing Education and Workforce Development Department is committed to protecting your privacy online. We do not sell, trade or rent your personal information to third parties. The Continuing Education Department may use your personal information collected in your profile to contact you regarding new course information, promotional and event opportunities, new additions to the Continuing Education class offerings or your online experience. FCC does not store your credit card number on this website. Visit frederick.edu for additional details including Copyright Information, Disclaimer, Non-Discrimination Statement and the College student Privacy Policy.

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If you have any questions, please contact us at (301) 624-2888 or email CEInfo@Frederick.edu.