Good communication matters at work because few jobs are solo acts. It takes communication to work on a team, and even people working alone have to report to their bosses. If you run a business or have the task of relating to others in your workplace on a daily basis, this course is for you! Employees and colleagues need to know what you expect of them. Bad communication leads to errors, failure and sometimes lawsuits. Effective communication helps prevent them. You will learn the do’s and don’ts of effective communication and have an opportunity to apply these skills to a real life scenario you are presently facing or have faced in your workplace.